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aladel
Newbie
‎12-05-2023 06:55 AM

Need optional payment methods; debit declined and no Paypal

 
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RokuERey
Community Moderator
Community Moderator
‎12-07-2023 02:17 PM

Re: Need optional payment methods; debit declined and no Paypal

Hi @aladel 

We are grateful that you have joined the Roku Community.

It might be more beneficial for you to get assistance from our billing staff for these problems.
Kindly reach out to them directly via our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

Regards,

Rey

ERey.
Roku Community Moderator
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