Account, payments & subscriptions

[NicolePierina]

I don't have any active subscription and you are charging me 9.99 a month and don’t even know why

[RokuArjiemar · Accepted solution]

Hello! @NicolePierina,

We appreciate you reaching out to us. We're pleased to assist.

Our billing team would be happy to assist you directly. You can reach them by phone or live chat at http://support.roku.com/contactus and choose the option for "Accounts, Payments, and Subscriptions. 

Thanks,

Arjiemar