Help

Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
zoelogsdon
Newbie
‎02-02-2023 08:13 AM

Need help with Hbo Max Subscription

Jump to solution

I need help canceling my HBO MAX account. It says it’s subscription is billed through roku pay but when i sign in , it tells me i have no active subscription?

0 Kudos
1 Solution

Accepted Solutions
RokuLianna
Retired Moderator
‎02-02-2023 08:17 AM

Re: Need help with Hbo Max Subscription

Jump to solution

Hi @zoelogsdon

Thank you for the inquiry!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

We hope it helps!


Warm Regards,
Lianna
 

View solution in original post

0 Kudos
1 REPLY 1
RokuLianna
Retired Moderator
‎02-02-2023 08:17 AM

Re: Need help with Hbo Max Subscription

Jump to solution

Hi @zoelogsdon

Thank you for the inquiry!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

We hope it helps!


Warm Regards,
Lianna
 

0 Kudos