I subscribed to four special 99 cent per month for 2 months, Roku premium channels Thanksgiving week. I went into the manage subscription section of my account to cancel them before they went back to the normal price. I was surprised to see this by all 4 channels subscriptions:
Your next payment of $0.99 will automatically be applied on Jan 23, 2023.
I'm confused if I'm only going to be charged 99 cents I do not want to cancel, but if I'm only going to be charged full price I want to cancel. What's going on?
Thanks for the inquiry.
For account and billing related issues, please reach out to our Support team directly here for your 'Account, payments & subscriptions' issue. They will be able to further assist you.
Thanks,
Danny
Thanks for the inquiry.
For account and billing related issues, please reach out to our Support team directly here for your 'Account, payments & subscriptions' issue. They will be able to further assist you.
Thanks,
Danny
Exactly! Same for me.
Makes you wonder if you will be out $9.99 when it says $0.99 for a third month ...or will it stay $0.99 for 3, 6, or 12 months?
I already turned off auto-renew for the ones that had a lack of content. No point in paying anything for nothing.
Did it charge you .99 or 9.99?