I signed up for Britbox, and Acron, on Roku, but i am paying twice both Acron and Britbox show where I paid once on Feburary /2/2025 and now on those cleared as paid. Now, I have these two to pay again on the bank account, as to Pay on Febuary 19, 2025 again.
Hey @HHHrr44554455
Welcome to the Roku Community!
I understand that you received two charges on your account. To address this issue, you can contact our Account and Billing Team. Go to our Roku Support page and choose the Check support options. To manage your account, check out our support article Manage or cancel subscriptions through Roku for guidance.
I hope this helps
Thanks,
The Roku Community Team
@Lady3, do you have more than one Roku device? If so, you may have more than one Roku account. Check the email address that's displayed on each device under Settings->System->About.
MY DO I HAVE TWO PAYMENTS
Hey @HHHrr44554455
Welcome to the Roku Community!
I understand that you received two charges on your account. To address this issue, you can contact our Account and Billing Team. Go to our Roku Support page and choose the Check support options. To manage your account, check out our support article Manage or cancel subscriptions through Roku for guidance.
I hope this helps
Thanks,
The Roku Community Team