Account, payments & subscriptions

[Chuck11549]

I'm having the same problem. I placed and order and it does noit show up on the Ruko site as being ordwered. I can't find out how to contact Roku?

[RokuNimfa-C]

Hi @Chuck11549, 

Thanks for reaching out to the Roku Community. 

We understand that you want to know more details/confirmation about your order on the website. For order-related concerns, our Billing team will be best to assist you. Kindly contact them directly here to help you further on this matter. 

If you have any further questions or concerns, please don't hesitate to reach out.


Regards, 
Nimfa

[Chuck11549]

All I get is a run around on my order . Each department keeps sending me to another department.

I have never had such terrible customer service.