Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
glwjr
Newbie

Need a refund for Paramount+

Jump to solution

I was trying to delete my profile for Paramount+ and somehow ended up getting charged for a subscription. How can I seek a refund?

 

0 Kudos
1 Solution

Accepted Solutions
RokuMary-F
Community Moderator
Community Moderator

Re: Need a refund for Paramount+

Jump to solution

Hi @glwjr,

Thanks for posting in the Roku Community!

For these issues, it may be more effective for you to get help from our billing team. Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

If you have any other questions or concerns, please let us know.
 

 

Best regards,
Mary

Mary F.
Roku Community Moderator

View solution in original post

0 Kudos
3 REPLIES 3
RokuMary-F
Community Moderator
Community Moderator

Re: Need a refund for Paramount+

Jump to solution

Hi @glwjr,

Thanks for posting in the Roku Community!

For these issues, it may be more effective for you to get help from our billing team. Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

If you have any other questions or concerns, please let us know.
 

 

Best regards,
Mary

Mary F.
Roku Community Moderator
0 Kudos
glwjr
Newbie

Re: Need a refund for Paramount+

Jump to solution

Thank you, Mary. I tried that but the page just shows "loading", but never loads anything.

0 Kudos
Anonymous
Not applicable

Re: Need a refund for Paramount+

Jump to solution

Hi @glwjr

Thank you for keeping in touch!

If you are getting support from a computer or smartphone, try using a different web browser such as Chrome or Firefox. Keep us posted on how it goes!

We hope it helps!


Warm Regards,
Lianna

 

 

0 Kudos