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Moondoggy
Reel Rookie

My subscription to Paramount +

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According to an email that I received from DirecTV today, I no longer need to subscribe to Paramount + and Showtime through Roku as that subscription is now free through DirecTV.  I logged on to Roku.com and canceled my automatic renewal to Paramount + and was told that I could continue watching Paramount + through February 4th as that's when my current subscription runs out.  My question is will I be able to setup Paramount + after the 4th using my DirecTV credentials?  If so, is there a way to switch my subscription now or do I have wait until the 5th to do so?  

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RokuERey
Retired Moderator

Re: My subscription to Paramount +

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@Moondoggy,

Thank you for the inquiry!
For these query, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.
We hope it helps!

Thanks,
Rey

ERey.
Roku Community Moderator

View solution in original post

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RokuERey
Retired Moderator

Re: My subscription to Paramount +

Jump to solution

@Moondoggy,

Thank you for the inquiry!
For these query, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.
We hope it helps!

Thanks,
Rey

ERey.
Roku Community Moderator
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