Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.

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Welcome, @Shadwilliams.

Thanks for stopping by here in the Roku Community!

We noticed your concern about your phone number, which you're having trouble changing. Rest assured that we're here to help you sort it out.

Please note that you can only change your phone number by updating your current billing address information on your Roku account. To do that, you may follow the steps below:

Sign in to your Roku account
Go to Payment methods
On the Billing Address Information section, select Telephone and change your phone number
Select Save, and your phone number will be saved.

For more information, check out this support article here: How to update your Roku payment method.

Let us know if you need more help.

All the best,
Emman

Emmanuel-D.
Roku Community Moderator

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1 REPLY 1

Welcome, @Shadwilliams.

Thanks for stopping by here in the Roku Community!

We noticed your concern about your phone number, which you're having trouble changing. Rest assured that we're here to help you sort it out.

Please note that you can only change your phone number by updating your current billing address information on your Roku account. To do that, you may follow the steps below:

Sign in to your Roku account
Go to Payment methods
On the Billing Address Information section, select Telephone and change your phone number
Select Save, and your phone number will be saved.

For more information, check out this support article here: How to update your Roku payment method.

Let us know if you need more help.

All the best,
Emman

Emmanuel-D.
Roku Community Moderator