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Turner1965
Level 7

If roku is free why is there a person trying to get me to pay 39.00$

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RokuMary-F
Community Moderator
Community Moderator

Re: If roku is free why is there a person trying to get me to pay 39.00$

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Hi @Turner1965,

Thanks for your first post in the Roku Community!

We appreciate you informing us about someone claiming from Roku is trying to charge you and we're so sorry to hear about the experience.

Please be aware that Roku does not require an activation fee, or charge for Support of any kind. 

For more information on how to protect yourself from scams, you may refer to this Support link: How to protect yourself from activation and technical support scams | Official Roku Support

Are you still having a technical support issue? If so, let us know, we'd like to help.


Best regards,
Mary

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RokuMary-F
Community Moderator
Community Moderator

Re: If roku is free why is there a person trying to get me to pay 39.00$

Jump to solution

Hi @Turner1965,

Thanks for your first post in the Roku Community!

We appreciate you informing us about someone claiming from Roku is trying to charge you and we're so sorry to hear about the experience.

Please be aware that Roku does not require an activation fee, or charge for Support of any kind. 

For more information on how to protect yourself from scams, you may refer to this Support link: How to protect yourself from activation and technical support scams | Official Roku Support

Are you still having a technical support issue? If so, let us know, we'd like to help.


Best regards,
Mary

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