Hi @Turner1965,
Thanks for your first post in the Roku Community!
We appreciate you informing us about someone claiming from Roku is trying to charge you and we're so sorry to hear about the experience.
Please be aware that Roku does not require an activation fee, or charge for Support of any kind.
For more information on how to protect yourself from scams, you may refer to this Support link: How to protect yourself from activation and technical support scams | Official Roku Support
Are you still having a technical support issue? If so, let us know, we'd like to help.
Best regards,
Mary
