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Austinsparx
Newbie
‎03-14-2023 06:57 PM

I was unaware this subscription was still charging me, I called once months ago to cancel after tria

I just saw on my bank statements I’ve been charged 4 times from Roku remote app and I don’t even have the app. I deleted it the day I got it. I found my remote. I wrote. Message to customer service before letting you know I want to cancel the free trial. However I see I’ve now I’ve been charged nearly 60$. Please help, thanks

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renojim
Community Streaming Expert
‎03-15-2023 12:18 AM

Re: I was unaware this subscription was still charging me, I called once months ago to cancel after

The Roku app for iOS and Android is free, so you must have something different from someone not affiliated with Roku.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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