Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
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I want my money back today…

I want my money back from a few different apps I am being charged for. Where is the customer service number?? This is ridiculous! As a customer I should be able to call about whatever it is when I’m having an issue. I will no longer be using Roku. Your system is terrible 

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Community Streaming Expert

Re: I want my money back today…

Did you try ?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Re: I want my money back today…

I do not have the Disneyland channel anymore. I'm trying to cancel it and I would like you to replace my money back to my card. Please we do not have that 1 anymore thank you.

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Retired Moderator

Re: I want my money back today…

Hello @CDickhausen1989

Thanks for reaching out here in the Community!

For account and billing issues, it's best to reach out to our Billing team. You can contact them here and select 'Account, payments & subscription'. They are the most qualified to help you.

Thank you and stay safe!



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