Account, payments & subscriptions

[Naepruitt22]

I want my money back from a few different apps I am being charged for. Where is the customer service number?? This is ridiculous! As a customer I should be able to call about whatever it is when I’m having an issue. I will no longer be using Roku. Your system is terrible 

[renojim]

Did you try https://support.roku.com/contactus ?

[CDickhausen1989]

I do not have the Disneyland channel anymore. I'm trying to cancel it and I would like you to replace my money back to my card. Please we do not have that 1 anymore thank you.

[RokuKarla · Accepted solution]

Hello @CDickhausen1989

Thanks for reaching out here in the Community!

For account and billing issues, it's best to reach out to our Billing team. You can contact them here and select 'Account, payments & subscription'. They are the most qualified to help you.

Thank you and stay safe!

Regards, 
Karla