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Contact agent for over charging
Accepted Solutions
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Hi, @TByrd50.
Welcome to the Roku Community!
We understand that you wanted to talk with our live representative about a charge. We'd be happy to help.
You may visit our Account and Billing Support page and select the "Account, payments & subscriptions" category. You'll have an option to call or chat with us.
If there's anything else we can do to assist you, please let us know. We're always willing to help.
Regards,
Reynan
Roku Community Moderator
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Hi, @TByrd50.
Welcome to the Roku Community!
We understand that you wanted to talk with our live representative about a charge. We'd be happy to help.
You may visit our Account and Billing Support page and select the "Account, payments & subscriptions" category. You'll have an option to call or chat with us.
If there's anything else we can do to assist you, please let us know. We're always willing to help.
Regards,
Reynan
Roku Community Moderator
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Re: I need assistance with being over billed
I signed up for one subscription and only one am I have been multiple times please correct this so i dont have to back charge Roku I'm living in a social security and I cannot afford to have the extra money out of my account
Thank you for your prompt attention in this matter
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Re: I need assistance with being over billed
@jmax85013, see the post right above yours. You need to contact account/payment support at https://support.roku.com/contactus.
Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.