Hi, @TByrd50.
Welcome to the Roku Community!
We understand that you wanted to talk with our live representative about a charge. We'd be happy to help.
You may visit our Account and Billing Support page and select the "Account, payments & subscriptions" category. You'll have an option to call or chat with us.
If there's anything else we can do to assist you, please let us know. We're always willing to help.
Regards,
Reynan
Reynan L.
Roku Community Moderator
