Account, payments & subscriptions

[TByrd50]

Contact agent for over charging

[RokuReynan-L · Accepted solution]

Hi, @TByrd50.

Welcome to the Roku Community!

We understand that you wanted to talk with our live representative about a charge. We'd be happy to help.

You may visit our Account and Billing Support page and select the "Account, payments & subscriptions" category. You'll have an option to call or chat with us.

If there's anything else we can do to assist you, please let us know. We're always willing to help.

Regards,
Reynan

[jmax85013]

I signed up for one subscription and only one am I have been multiple times please correct this so i dont have to back charge Roku I'm living in a social security and I cannot afford to have the extra money out of my account

Thank you for your prompt attention in this matter

[renojim]

@jmax85013, see the post right above yours.  You need to contact account/payment support at https://support.roku.com/contactus.