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arellanomirtha
Newbie
‎04-26-2023 06:30 PM

I have unknown charges on my account

I was being charged for hulu when i was suppose to get free with verizon

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RokuNimfa-C
Retired Moderator
‎04-26-2023 07:51 PM

Re: I have unknown charges on my account

Hi @arellanomirtha, 

Thanks for reaching out to the Roku Community. 

We understand that you already have a subscription to Hulu but got charged. For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: then choose 'Account, payments & subscription'. They are the best ones to help you out with that matter.

Don't hesitate to contact us if you need further assistance in the future.


Regards, 
Nimfa

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