Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
djlocklear3
Channel Surfer

How to cancel subscrition

I need to cancel my subscription no longer need it 

0 Kudos
11 REPLIES 11
djlocklear3
Channel Surfer

How to cancel subscrition

I no longer need my subscription 

0 Kudos
RokuJohnB
Community Moderator
Community Moderator

Re: How to cancel subscrition

Hi @djlocklear3,

Greetings from the Roku Community!
We understand you wanted to cancel your subscription, but we will need to gather more information. Are you directly subscribed to the channel provider or through Roku Pay for confirmation?

We'll wait for your response, and we will continue to assist you further.

Kind regards,

John

John
Roku Community Moderator
0 Kudos
djlocklear3
Channel Surfer

Re: How to cancel subscrition

Yes I want to cancel my subscription 

0 Kudos
djlocklear3
Channel Surfer

Re: How to cancel subscrition

Idk I think on the Roku pay it may be through the channel 

0 Kudos
RokuERey
Retired Moderator

Re: How to cancel subscrition

@djlocklear3,

Thanks for the update,

You can manage your subscription here at my.roku.com. Choose Manage Subscription and select the specific channel you want to cancel.

Or you can visit our support page here for further support: How to turn off auto-renew and cancel a subscription | Roku

Thanks,

Rey

ERey.
Roku Community Moderator
0 Kudos
HDMIGuy
Roku Guru

Re: How to cancel subscrition

@djlocklear3 What subscription are you wanting to cancel?  We need more details before anyone can help.

0 Kudos
2502
Newbie

Re: How to cancel subscrition

I would like to cancel my Peacock subscription. It shows I have no subscriptions.

0 Kudos
2502
Newbie

Re: How to cancel subscrition

Peacock

0 Kudos
2502
Newbie

Re: How to cancel subscrition

I want to cancel my Peacock subscription.  It shows I don’t have any active subscriptions, but just got charged again for another month.

0 Kudos