Account, payments & subscriptions

[fran59]

i called disney plus  and they said they didnt find a account but roku just took out $14.83 for disney plus today and the same for hulu but roku took out $8.47 today too i want to talk to a person to get my money back please

[RokuJechealR]

Hi @fran59,

We appreciate you for taking your first post in the Roku Community!

Getting help from our Account-Billing team may be more effective, as they are the best ones to help you.

Please get in touch with them through our Account-Billing team Support page. Choose "Account, payment & subscriptions," and there should be an option that you can talk to one of our live representatives.

Let us know if there's anything else we can further assist you besides this.

All the best,

Chel