Account, payments & subscriptions

[RokuERey]

Hi @2502,

Thanks for reaching us here in the Roku Community!

We understand, and we appreciate you for flagging us about this. If your subscription is direct with Roku, then you'll need to reach one of our Account and Billing teams for further assistance about this. Choose the options for "Account, payments & subscriptions."If directly to the channel, we'd recommend to get in contact with them regarding this.

Thanks,

Rey

[HDMIGuy]

@2502 It is likely that either you have two Roku accounts or you did not subscribe to Peacock through Roku.  Login to your Peacock account and go to your account.  It should tell you how you are being billed.  If you subscribed throught Peacock you can manage your account there.