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Assine
Newbie

How does a person cancel peacock. Roku is no help!

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This so called company is nothing but a financial scam.you make it impossible to cancel. You trick older people into paying for something that they don't want. 

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RokuCarly
Community Moderator
Community Moderator

Re: How does a person cancel peacock. Roku is no help!

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We appreciate you reaching us here in the Roku Community, @Assine!

Firstly, we sincerely apologize for any inconvenience this may have caused you. No worries! We'd be more than happy to further assist you in canceling your Peacock subscription. 

We suggest logging into your Roku account and go to Subscriptions. Under Active subscriptions, select the subscription you want to cancel and select Turn off auto-renew. After doing so, you may continue to use your subscription until the end of your current billing cycle. 

For further information about this kindly visit our Support article on How to turn off auto-renew and cancel a subscription.

If you need further clarification and assistance, please don't hesitate to let us know as we'd be more than happy to continue doing so. 

Best regards,
Carly

Carly Y.
Roku Community Moderator

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RokuCarly
Community Moderator
Community Moderator

Re: How does a person cancel peacock. Roku is no help!

Jump to solution

We appreciate you reaching us here in the Roku Community, @Assine!

Firstly, we sincerely apologize for any inconvenience this may have caused you. No worries! We'd be more than happy to further assist you in canceling your Peacock subscription. 

We suggest logging into your Roku account and go to Subscriptions. Under Active subscriptions, select the subscription you want to cancel and select Turn off auto-renew. After doing so, you may continue to use your subscription until the end of your current billing cycle. 

For further information about this kindly visit our Support article on How to turn off auto-renew and cancel a subscription.

If you need further clarification and assistance, please don't hesitate to let us know as we'd be more than happy to continue doing so. 

Best regards,
Carly

Carly Y.
Roku Community Moderator
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