Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
BigTedove_1
Reel Rookie

Re: How do I talk to someone at customer service??

Jump to solution

Hello how do I cancel my bet plus 

0 Kudos
RokuReynan-L
Community Moderator
Community Moderator

Re: How do I talk to someone at customer service??

Jump to solution

Hi, @BigTedove_1.

We appreciate you reaching us here in the Roku Community!

We're happy to assist you in canceling your subscription.

There are two ways to cancel a subscription, via the website or through your streaming device.

Here are the steps to cancel your subscription via the website:

  1. Sign in to my.roku.com
  2. Go to My Subscriptions.
  3. Under Active subscriptions, select the subscription you want to cancel.
  4. Select Manage subscription and then select Turn off auto-renew
    Turning off auto-renew means you've canceled your subscription and you will not be billed for it in the future.

To cancel through your streaming device, visit this support article on how to turn off auto-renew and cancel a subscription

We hope you'll find this information helpful. Let us know if you still have any questions.

Regards,
Reynan

Reynan L.
Roku Community Moderator
0 Kudos
todd9
Newbie

Re: How do I talk to someone at customer service??

Jump to solution

Still no number.

0 Kudos

Re: How do I talk to someone at customer service??

Jump to solution

I need help stopping at payment 

0 Kudos
Ds04
Newbie

Re: How do I talk to someone at customer service??

Jump to solution

I have done everything suggested to make my Roku on one of my smart tv’s connect to internet. The tv is connected by wire. It is connected to internet. Everything else in the house is connected to internet. This Roku just suddenly disconnected. I need to talk to a person!!!  The number I see online is identified as a scam via my security app. Help!

0 Kudos