Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
daskraut
Newbie

How do I CANCEL a subscription?

I have a new email since I signed up with Roku (no longer have access to that email). Tried the free Fubo trial but missed the date to cancel subscription. Got hit for $88.99 which I'm assuming is the yearly rate. I don't mind paying for this month but would like to cancel the subscription. What can I do? Thanks!

0 Kudos
1 REPLY 1
RokuJanadeeK
Retired Moderator

Re: How do I CANCEL a subscription?

Hi @daskraut,

Thank you for your post and inquiry.

We understand that you want to cancel a certain subscription. In this case, kindly reach out to our best support from the accounts and billing team through this link here. By choosing the "Account, payments, and subscriptions" category, you'll see the option to talk to a live representative.

Alternatively, you can cancel a subscription as easily as managing a subscription on your Roku account. This support article will guide you on how to unsubscribe, cancel, or turn off auto-renew for a subscription.

We hope this helps. Inform us if you need further assistance.

Sincerely,
Janadee

Nadee K.
Roku Community Moderator
0 Kudos