Cameras & doorbells

[Traavis822]

How do I stop someone from hijacking my camera and press charges on them 

[RokuRiamie-D · Accepted solution]

Hi @Traavis822,

Welcome to the Roku Community!

I understand that you are inquiring about how to prevent someone from taking control of your camera and using it. No worries, I am more than willing to provide you with further details.

For the safety of your personal information, I strongly advise you to update the password for your Roku account and the email address that is associated with your Roku account. For the pressing charges and in the event that you consider legal action and need evidence, as we do not have access to your Roku Smart cameras, it is advisable to visit a police station and officially report the issue.

You can follow this step-by-step process on how to change your Roku account password:

1. Go to Account information in your Roku account
2. Enter a new password and confirm the new password (you'll need to enter your current password as well)
3. Select 'Save changes'

For reference, you can visit our Roku Support website on how to change your password or email for your Roku account.

We hope you find this information helpful.

Regards,
Riamie