Account, payments & subscriptions

[Po6]

Paid $59.99 last month  July for hallmark annual plan.got text message from roku yesterday saying  next month September the price is $79.00 annual  so I can either cancel or continue the plan and they will bill me the .this is totally unacceptable and not business wise..

[RokuEmmanuel-D · Accepted solution]

Welcome, and thanks for posting here in the Roku Community, @Po6.

We understand your concern about the annual increase in prices for Hallmark subscriptions.

Please be informed that effective September 10, 2024, subscribers to Hallmark Plus through The Roku Channel will experience a change in pricing. New updated prices will be implemented, and subscribers will be charged accordingly. See the updated prices listed below:

• Monthly: $5.99>>$7.99 

• Annual: $59.99>>$79.99 

In addition, the price change will affect both new and existing customers equally, as it will come into effect on the same day for everyone.

You can manage your subscriptions by visiting this support article: How to manage Roku channel subscriptions.

Let us know if you need more help; we're always here to assist.,

All the best,
Emman