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Accepted Solutions
![Community Moderator Community Moderator](/html/@AD43EB727E6141118C965DC7B9513EEA/rank_icons/rokuemployeerankimage.png)
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Hi, @memere928.
Welcome to the Roku Community!
We see that your subscription got canceled. We're here to help.
Here are the steps to renew a subscription:
- If you've unsubscribed recently and you're billing period has not yet ended, or you've subscribed through The Roku Channel, go to Manage your subscriptions in your Roku account to resubscribe
- If you're no longer being billed and your subscription has ended, go to Manage your subscriptions > Inactive subscriptions > Resubscribe
- Launch the app and follow the on-screen instructions
- Find the app in the Streaming Store or in The Roku Channel and select Subscribe, then follow the instructions
We also suggest to turn on the auto-renew.
Here's how:
- Sign in to my.roku.com
- Go to My Subscriptions.
- Under Active subscriptions, select the subscription.
- Select Manage subscription and then select Turn on auto-renew.
Furthermore, you may visit this support article on how to resubscribe if a subscription didn't renew
If there's anything else we can do to assist you, please let us know. We're always willing to help.
Regards,
Reynan
Roku Community Moderator
![Community Moderator Community Moderator](/html/@AD43EB727E6141118C965DC7B9513EEA/rank_icons/rokuemployeerankimage.png)
- Mark as New
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Hi, @memere928.
Welcome to the Roku Community!
We see that your subscription got canceled. We're here to help.
Here are the steps to renew a subscription:
- If you've unsubscribed recently and you're billing period has not yet ended, or you've subscribed through The Roku Channel, go to Manage your subscriptions in your Roku account to resubscribe
- If you're no longer being billed and your subscription has ended, go to Manage your subscriptions > Inactive subscriptions > Resubscribe
- Launch the app and follow the on-screen instructions
- Find the app in the Streaming Store or in The Roku Channel and select Subscribe, then follow the instructions
We also suggest to turn on the auto-renew.
Here's how:
- Sign in to my.roku.com
- Go to My Subscriptions.
- Under Active subscriptions, select the subscription.
- Select Manage subscription and then select Turn on auto-renew.
Furthermore, you may visit this support article on how to resubscribe if a subscription didn't renew
If there's anything else we can do to assist you, please let us know. We're always willing to help.
Regards,
Reynan
Roku Community Moderator