Account, payments & subscriptions

[Pookysharon]

Anybody have a phone number or email to get ahold of a person to fix the double charge on my account?  Can’t find a way on the customer service email to do this. 

[Pookysharon]

Need to talk to someone about this issue of being double charge this last month for my Roku 

[RokuHaz-M · Accepted solution]

Thanks for letting us know! @Pookysharon

I understand how concerning it is to get double charged, but don’t worry—our awesome Account and Billing Team is here to help you sort it out! Just pop over to the Roku Support website and click on that "Check Support Options" link. You can also check out this article for tips on managing or canceling your subscriptions. I hope this helps!

Best,
Roku Community Team