Account, payments & subscriptions

[Kerrzimm]

I keep getting a message in Paramount plus to update my payment method through Roku. My payment method is there but it does not show a subscription through my account. Paramount plus won’t talk to me because they say the subscription is through Roku. Just trying to watch on the app and cannot get anyone to help.

[Longshotlouie]

I am having the same exact problem and been going. Around in circles from both companies the only thing they told me so far as to create a new email acct here and register but that didn't work either so l am at a loss l did every part of possible troubleshooting there was too