Account, payments & subscriptions

[me59]

I was double billed for my dirt vision subscription today, August 7, 2024. I would like it corrected. Please please remove one of the charges from my account

[RokuEmmanuel-D · Accepted solution]

Welcome, @me59.

Thanks for getting in touch here in the Roku Community!

We noticed that you have been double-billed for Dirt Vision on 87. Rest assured that we're here to sort it out for you.

If you have been charged twice for this channel, it is possible that you may have subscribed to a Pay-Per-View program or attempted to subscribe to this channel twice.

For further assistance, if you want to dispute the charges on your account, we highly suggest getting in touch with our Accounts and billing support. 

For future reference, you can visit this support article, How to turn off auto-renew and cancel a subscription to cancel any additional charges on your Roku account. 

We hope everything will be sorted out for you soon.

All the best,
Emman