Account, payments & subscriptions

[Yourwebsiteiscr]

When I signed up for Disney+  I was told it included Hulu. I'm being charged for both separately. 

[RokuERey]

Hi @Yourwebsiteiscr,

Welcome to the Roku Community and thanks for reaching out!

To help you even better with this, we would recommend getting in contact with our account and billing team.

Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments, and subscriptions," and they are the best ones to help you out with that matter.
We hope it helps!

Thanks,
Rey

[andyross]

You are better off subscribing directly with Disney+ and Hulu. There is a Duo package that is $2 more than the Hulu subscription. Just Google for Disney Hulu Duo and see some instructions. I ran into some issues trying to do that as I had two separate subscriptions. I was forced into the Trio (adds ESPN+) for now. You may need to cancel both subscriptions, wait for them to expire, then resubscribe.