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Disney Plus Subscription Cancel?

I am trying to cancel my Disney Plus subscription. I login to my Disney plus account and it says it is managed through Roku, so I login to my Roku account and it says I have no active subscriptions. How am I supposed to cancel this? Even the bank statement says “Roku for Disney”. Please help! 

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1 REPLY 1
andyross
Roku Guru

Re: Disney Plus Subscription Cancel?

On your Roku, go to Settings/System/About and verify the email address you are using on the Roku site.

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