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pjwwwwwwwww
Level 7
‎02-17-2023 07:20 PM

Charges for something I didn't sign up for

I am being charged and I never signed up for it. How do I get it fixed?

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RokuNimfa-C
Community Moderator
Community Moderator
‎02-17-2023 07:25 PM

Re: Charges for something I didn't sign up for

Hi @pjwwwwwwwww, 

Thanks for reaching out to the Roku Community. 

We apologize to hear about the unrecognized charge on your card. For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: then choose 'Account, payments & subscription'. They are the best ones to help you out with that matter.


Regards,
Nimfa

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