Account, payments & subscriptions

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.

I like to cancel my Roku subscription.

1 Solution

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Hello @Duck1

Thanks for posting in the Roku Community!

If you are wanting to cancel a subscription here are some steps on how to do so:

1. Go to my.roku.com on your computer or smartphone

2. If prompted, sign in to your Roku account. If you have trouble logging in, learn how to recover your login details.

3. Scroll down and select Manage your subscriptions

4. Locate the channel under Active Subscriptions and select Cancel subscription

5. Select a cancelation reason to complete the process

We have also included a helpful article that includes how to cancel a subscription via your Roku device here: https://support.roku.com/article/208756478

Hope you'll find this information useful. Let us know in case you've still got any questions.

Regards,
Karla

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1 REPLY 1

Hello @Duck1

Thanks for posting in the Roku Community!

If you are wanting to cancel a subscription here are some steps on how to do so:

1. Go to my.roku.com on your computer or smartphone

2. If prompted, sign in to your Roku account. If you have trouble logging in, learn how to recover your login details.

3. Scroll down and select Manage your subscriptions

4. Locate the channel under Active Subscriptions and select Cancel subscription

5. Select a cancelation reason to complete the process

We have also included a helpful article that includes how to cancel a subscription via your Roku device here: https://support.roku.com/article/208756478

Hope you'll find this information useful. Let us know in case you've still got any questions.

Regards,
Karla