Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.

I like to cancel my Roku subscription.

1 Solution

Accepted Solutions

Hello @Duck1

Thanks for posting in the Roku Community!

If you are wanting to cancel a subscription here are some steps on how to do so:

1. Go to my.roku.com on your computer or smartphone

2. If prompted, sign in to your Roku account. If you have trouble logging in, learn how to recover your login details.

3. Scroll down and select Manage your subscriptions

4. Locate the channel under Active Subscriptions and select Cancel subscription

5. Select a cancelation reason to complete the process

We have also included a helpful article that includes how to cancel a subscription via your Roku device here: https://support.roku.com/article/208756478

Hope you'll find this information useful. Let us know in case you've still got any questions.

Regards,
Karla

View solution in original post

1 REPLY 1

Hello @Duck1

Thanks for posting in the Roku Community!

If you are wanting to cancel a subscription here are some steps on how to do so:

1. Go to my.roku.com on your computer or smartphone

2. If prompted, sign in to your Roku account. If you have trouble logging in, learn how to recover your login details.

3. Scroll down and select Manage your subscriptions

4. Locate the channel under Active Subscriptions and select Cancel subscription

5. Select a cancelation reason to complete the process

We have also included a helpful article that includes how to cancel a subscription via your Roku device here: https://support.roku.com/article/208756478

Hope you'll find this information useful. Let us know in case you've still got any questions.

Regards,
Karla