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Maya7
Newbie

Charged for something I don't use

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Every month I get charge 9.99 for "Roku for warner" and I don't use Roku and I don't understand why

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RokuArjiemar
Community Moderator
Community Moderator

Re: Charged for something I don't use

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Hello! @Maya7, @MrsCarroll,

A friendly welcome from the Roku Community!

Our billing team would be happy to assist you directly. You can reach them by phone or live chat at http://support.roku.com/contactus and choose the option for "Accounts, Payments, and Subscriptions.  

Thanks,

Arjiemar

Arjiemar
Roku Community Moderator

View solution in original post

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MrsCarroll
Newbie

Re: Charged for something I don't use

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Same here! I’m charged $17.31 a month but on the App it shows no subscriptions

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RokuArjiemar
Community Moderator
Community Moderator

Re: Charged for something I don't use

Jump to solution

Hello! @Maya7, @MrsCarroll,

A friendly welcome from the Roku Community!

Our billing team would be happy to assist you directly. You can reach them by phone or live chat at http://support.roku.com/contactus and choose the option for "Accounts, Payments, and Subscriptions.  

Thanks,

Arjiemar

Arjiemar
Roku Community Moderator
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