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SnowWhite
Newbie
‎11-28-2022 01:50 PM

Charged for a Subscription I CANCELED

Good LUCK trying to  get ANYTHING resolved with ROKU.

They make it virtually IMPOSSIBLE to contact them......and when you follow all the instructions to do so......it doesn't connect.

I was charged $89.99 for a TRIAL subscription that I CANCELED the day I tried out the "frndlytv" subscription......IT SUCKS.......so I canceled it right away.......however the people at "frndlytv' can't seem to FIND my account on ROKU but they sure as **bleep**...took my money for a **bleep** station. 

Next step is to CANCEL anything and everything that has to do with ROKU

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1 REPLY 1
RokuLianna
Retired Moderator
‎11-28-2022 04:03 PM

Re: Charged for a Subscription I CANCELED

Hi @SnowWhite

Thank you for the inquiry!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

We hope it helps!


Warm Regards,
Lianna

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