Welcome aboard to the Roku Community, @faheyrg.
We understand that you're experiencing trouble signing in to your Roku Account, and we're here to assist.
To know more about your concern, we need additional details so we can dive into it:
In the meantime, you can visit this support article: How to access your Roku account.
We are anticipating your prompt response.
All the best,
Emman
Emmanuel-D.
Roku Community Moderator