Account, payments & subscriptions

[dandi3839]

Our Roku is connected to the TV and is working because we use NETFLIX all the time. When we try to add Paramount Plus we get to the last step and it says incorrect PIN.  I established a PIN and it still is not connecting even though I have a Roku account.

[Strega]

Try going to Settings -> System -> About to make sure the Roku is connected to the same account that you set the PIN for.

[1126march]

can't connect to paramount plus channel : says incorrect PIN. Help me i have been doing this for 3 hours

[1126march]

need pin

[HDMIGuy]

@1126march  Have you tried this?   Visit paramountplus.com/PIN on your computer or mobile web browser, or select Forgot PIN on the login screen. You'll be taken to your account page. Enter your account password, and select Submit. Choose a new PIN, and select Save.

[bfree1]

Having the same issue with my PIN .

[RokuDanny-R]

@bfree1

Thanks for the post.

Have you already tried to change the PIN on your Roku account?

For more information about how to change your Roku PIN, visit our Support page here: Create, reset, find, or delete your account PIN

Please keep us posted what you find out.

Thanks,
Danny