Account, payments & subscriptions

[maggiegonski123]

I finally was able to contact someone at Roku.  CSB interactive is the company that bills for Paramount Plus.  

[BigRooster]

I had same thing but my bill was 9.99 

ROKU FOR CBS INTERACTIV 816-2728107 DE  

[cnes]

This is happening to me now. I have received two charges for $4.99 so far.  I did not subscribe to this.  I have tried to contact Roku. No luck as it doesn’t show up in my subscriptions.  I need help 

[renojim]

@cnes, if it doesn't show up in your Roku subscriptions then Roku isn't charging you (in spite of what the description may say on your statement which can literally say anything), so they can't help you.  The only other possibility that would involve Roku is if you have multiple Roku devices linked to different Roku accounts.  Check the email address that's displayed under Settings->System->About.  If they're all linked to the same account (email address) and that account doesn't show any subscriptions then it's time to call your financial institution to report the fraudulent charge.  Roku can't help you with that.