Account, payments & subscriptions

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Evil2
Newbie

CBS I canceled it. But still being charged

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I need help I am a widow and in a wheelchair. I canceled CBS over a year ago still being charged.  Please help stop this charge

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RokuJechealR
Community Moderator
Community Moderator

Re: CBS I canceled it. But still being charged

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Hi @Evil2,

Thanks for your first post in the Roku Community!

Regarding this matter, it will be effective for you to directly contact our Account-Billing team, as they are the best ones who can further assist you with this.

You can visit our Account-Billing Support page and choose the "Account, payments & subscriptions" category. There should be an option to talk to one of our live representatives.

In the meantime, your patience and understanding are very much appreciated.

All the best,

Chel

Jecheal R.
Roku Community Moderator

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RokuJechealR
Community Moderator
Community Moderator

Re: CBS I canceled it. But still being charged

Jump to solution

Hi @Evil2,

Thanks for your first post in the Roku Community!

Regarding this matter, it will be effective for you to directly contact our Account-Billing team, as they are the best ones who can further assist you with this.

You can visit our Account-Billing Support page and choose the "Account, payments & subscriptions" category. There should be an option to talk to one of our live representatives.

In the meantime, your patience and understanding are very much appreciated.

All the best,

Chel

Jecheal R.
Roku Community Moderator
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