Account, payments & subscriptions

[Kawandaraby]

I've purchase the NFL+ app to watch football,  I haven't been able the access any games..I will like a refund.

[RokuJechealR]

Hi @Kawandaraby,

Thanks for sharing your thoughts about your issue here in the Roku Community!

We understand you want a refund for the channel you can't access. In this matter, it would be best to talk to our Account-Billing team, as they are the ones who can further assist with your refund request.

You can contact them here. Choose the Account, payments & subscription, and there should be an option that you can talk to one of our live representatives.

Please keep us posted if you have any other concerns.

All the best,

Chel

[HDMIGuy]

@Kawandaraby   

NFL+ live local and primetime Regular Season and Postseason games can only be viewed on a phone or tablet.

If you want to watch live on your connected TV, you can authenticate with a TV provider and get access to any game available through your cable package.

NFL+ does NOT give you access to any NFL games on your TV unless you have a TV provider.