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Rkohls60
Newbie

Paramount plus app refund

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So here is the problem . I have to wait till the cycle is through but I’m paying for paramount plus and I cannot watch it . How do I reach some to refund the month I can’t watch?

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RokuReynan-L
Community Moderator
Community Moderator

Re: Delete app Paramount Plus then reinstall ....................

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Hi @Rkohls60.

Welcome to the Roku Community!

We understand that you wanted to reach us for a refund for the month when you can't access the subscription. In this case, you may contact our Account and Billing team for further assistance. Visit our Account and Billing Support page and select the "Account, payments & subscriptions" category. You'll have an option to call or chat with us.

We hope this will be sorted out soon.

Regards,
Reynan

Reynan L.
Roku Community Moderator

View solution in original post

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RokuReynan-L
Community Moderator
Community Moderator

Re: Delete app Paramount Plus then reinstall ....................

Jump to solution

Hi @Rkohls60.

Welcome to the Roku Community!

We understand that you wanted to reach us for a refund for the month when you can't access the subscription. In this case, you may contact our Account and Billing team for further assistance. Visit our Account and Billing Support page and select the "Account, payments & subscriptions" category. You'll have an option to call or chat with us.

We hope this will be sorted out soon.

Regards,
Reynan

Reynan L.
Roku Community Moderator
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