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Mm56
Newbie

Add paramount plus but can’t subscribe

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I had problems with my PIN, corrected it, still can’t get connected. How can I talk to roku directly?

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1 Solution

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Add paramount plus but can’t subscribe

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Welcome, @Mm56.

Thanks for your first here in the Roku Community!

We understand that you're having difficulty subscribing to Paramount Plus. We're here to help you sort it out. 

To take a closer look at your concern, kindly provide us with more details to gain more visibility of what's causing the problem:

  • Where are you trying to subscribe? Through the standalone app or the app inside "The Roku Channel?"
  • What error message do you see when trying to subscribe?
  • A photo of the error message will also help provide an insight into your concern.

In the meantime, check out this support article on how to create, reset, or remove your Roku PIN.

Let us know more about this, and keep us posted.

All the best,
Emman

Emmanuel-D.
Roku Community Moderator

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Add paramount plus but can’t subscribe

Jump to solution

Welcome, @Mm56.

Thanks for your first here in the Roku Community!

We understand that you're having difficulty subscribing to Paramount Plus. We're here to help you sort it out. 

To take a closer look at your concern, kindly provide us with more details to gain more visibility of what's causing the problem:

  • Where are you trying to subscribe? Through the standalone app or the app inside "The Roku Channel?"
  • What error message do you see when trying to subscribe?
  • A photo of the error message will also help provide an insight into your concern.

In the meantime, check out this support article on how to create, reset, or remove your Roku PIN.

Let us know more about this, and keep us posted.

All the best,
Emman

Emmanuel-D.
Roku Community Moderator
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