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BlahBlahBlah24
Newbie
‎08-16-2023 01:40 PM

Account still being charged after cancellation

Your solution would be great IF you could actually contact anyone through the support page. I've tried for 2 days and the page never opens to allow you to contact anyone.

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RokuJohnB
Community Moderator
Community Moderator
‎08-16-2023 02:58 PM

Re: Account still being charged after cancellation

Hi @BlahBlahBlah24,

A warmest welcome to the Roku Community, and thanks for posting this issue!

We understand you're not able to reach support through the website. No worries, help is here. Please try to use another browser, and if that doesn't work, try to clear the cache of the browser that you're using and then try to access our Support website again.

Let us know how it works and we'd be more than happy to continue assisting you with this. 

Best regards,

John

John
Roku Community Moderator
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