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Kamaya3389
Newbie

Accidental order and wrong address

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My kids bought a roku remote without my knowledge and it was sent to the wrong address. It’s on its way back to roku but the online form won’t let me complete so I can get my refund. 

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RokuJechealR
Community Moderator
Community Moderator

Re: Accidental order and wrong address

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Hi @Kamaya3389,

Welcome to the Roku Community!

I have passed along your information to our Support team. They will follow up and assist you.

Your patience and understanding in the meantime are much appreciated.

Best regards,

Chel

Jecheal R.
Roku Community Moderator

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RokuJechealR
Community Moderator
Community Moderator

Re: Accidental order and wrong address

Jump to solution

Hi @Kamaya3389,

Welcome to the Roku Community!

I have passed along your information to our Support team. They will follow up and assist you.

Your patience and understanding in the meantime are much appreciated.

Best regards,

Chel

Jecheal R.
Roku Community Moderator
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