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Bastionmojsyn20
Reel Rookie

A charge from roku not familiar

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Hi there I checked my account balance yesterday and roku for viacom took  money I don't recognize the viacom charge I want my money refunded 

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RokuCarly
Community Moderator
Community Moderator

Re: A charge from roku not familiar

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Hi @Bastionmojsyn20.

Welcome and thank you for posting here at the Roku Community!

It will be more effective if you directly contact our Billing team through our Account-Billing Support page regarding this matter. Choose the option for "Account, payments & subscriptions" and they will further assist you with this. Thanks!

All the best,
Carly

Carly Y.
Roku Community Moderator

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RokuCarly
Community Moderator
Community Moderator

Re: A charge from roku not familiar

Jump to solution

Hi @Bastionmojsyn20.

Welcome and thank you for posting here at the Roku Community!

It will be more effective if you directly contact our Billing team through our Account-Billing Support page regarding this matter. Choose the option for "Account, payments & subscriptions" and they will further assist you with this. Thanks!

All the best,
Carly

Carly Y.
Roku Community Moderator
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