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Tonyajturner
Level 7

2 different account access

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My son downloaded the Roku app so I would have access to view his cameras as needed. He used his log in information. I recently purchased a Roku TV. When setting up app using my log in information it automatically refers to the app my son set up. Can I have access to both accounts?

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RokuDanny-R
Roku Employee
Roku Employee

Re: 2 different account access

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Greetings @Tonyajturner 

Welcome to the Roku Community and thanks for posting regarding your inquiry regarding accessing accounts with your devices.

Unfortunately you will only be able to access one Roku account at a time. If you would like to access all of your Roku devices including Roku Smart Home devices, you can always link everything to the same Roku account.

We hope this provides some clarification. If you have any other inquiries in the future, please don't hesitate posting again in the Roku Community.


Happy Streaming,
Danny

Danny R.
Roku Community Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: 2 different account access

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Greetings @Tonyajturner 

Welcome to the Roku Community and thanks for posting regarding your inquiry regarding accessing accounts with your devices.

Unfortunately you will only be able to access one Roku account at a time. If you would like to access all of your Roku devices including Roku Smart Home devices, you can always link everything to the same Roku account.

We hope this provides some clarification. If you have any other inquiries in the future, please don't hesitate posting again in the Roku Community.


Happy Streaming,
Danny

Danny R.
Roku Community Moderator
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