Forum Discussion

aquatane's avatar
aquatane
Newbie
3 years ago
Solved

Why are there no numbers on remote?

How do you sale a Roku TCL tv with over a 1000 channels and a remote with no numbers to navigate those 1000 channels?? For real..having to hold the up/down arrows to scroll is tedious. Come on Roku,, you've sold millions of TV's. There's 3 main things the remote should have to accommodate the customer.

1. Backlit buttons 2. Numbers 3. Internet browser (like fire stick) and an extra..voice activated..listen to your customer 

  • Hey Community users,

    Thank you for participating in the Roku Community!

    We appreciate your feedback, concerns, or issues regarding our Roku remote buttons. Your input is valuable to us and to other community users who may have similar concerns.

    We understand that the design of this remote may not be suitable for everyone, and we apologize for any inconvenience this may have caused. Please know that we take your concerns seriously and will share this valuable feedback with the relevant team.

    If you experience any further issues with your Roku device or TV, please feel free to contact us.

    Thank you for being a part of the Roku Community! πŸ’œ

    Best regards,
    Jharra

21 Replies

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  • TheBatGirl's avatar
    TheBatGirl
    Channel Surfer

    best answer would 'seem to be' just use voice type roku remote and say the channel number (does this actually work?)

    BUT, people with a speech impediment (MS has made left side of lips/tongue numb) or mute would not be able to use this type... BUT a number pad would make it truly 'accessible'. Of course my MS has also made both my hands numb and loss of dexterity, so bumping an arrow key is NOT helpful... tapping a few digits much better!

    'nuf said

    • TheBatGirl's avatar
      TheBatGirl
      Channel Surfer

      ...then there's the samsung tv w/built-in roku app - the samsung remote has buttons, but the roku app doesn't see them... more useless

      • dubob's avatar
        dubob
        Reel Rookie

        I recently bought a Hisense Roku TV from Walmart because of the price, and I have had good service from my standard Hisense bedroom TV.  I had never experienced a Roku set before this purchase.  I absolutely 100% guarantee you that it will be my last ever purchase of a Roku TV.

        I read all the excuses in this thread about why there aren’t any number buttons for instant channel selection instead of endless scrolling to get from one channel to another.  And to be brutally honest with you, they are all BS in my opinion.  I am going to put the POS Roku I just bought on my local digital classified ads website and get rid of it as soon as I can find a **bleep** willing to put up with the Roku nonsense.

        As a retired electronic engineer, I am truly baffled by the incompetence of the Roku design staff that left the number buttons out of the functionality of the TV and its remote.  I will never recommend the purchase of a Roku to anyone and will do my best to discourage them from doing so.

  • Why can't I just go to live TV and select the number of the channel I want????? I just got this TV and it takes me 10 minutes just to get to the station I want! I did go through and select favorites, but that doesn't help a bit. 

    Roku: you need a remote with numbers so we can go directly to the channel we want!

  • Tivoburkee's avatar
    Tivoburkee
    Community Streaming Expert

    Roku only supplies the UI for Roku tv's, they don't make them nor sell them. 

    You can get an aftermarket universal remote that will give you access to number pad, like the Onn 6 cheap on ebay:

     

    Onn 6 universal remote for sale | eBay

     

    Roku tv code in it is TV 4398. And it has backlighting. 

     

    You can get the 8 in 1 version sold under One-For-All on amazon:

     

    Amazon.com: One For All Universal 8 Device SteriTouch Antimicrobial Television IR Remote Control, Model URC3680 : Electronics

    • a1357's avatar
      a1357
      Reel Rookie

      I don't think getting a universal remote would help, since the original ROKU remotes don't support the input of individual channel numbers. The ROKU devices wouldn't know how to process it. But if anyone tried, let us know for sure.

      • Tivoburkee's avatar
        Tivoburkee
        Community Streaming Expert

        a1357 

        Yes, I have tried, and it works with my TCL ROKU tv. With Roku tv's the number commands only work on the antenna er Live tv input, and Roku Ch Live tv guide. Even though app like Pluto have their channels numbered, the universal remote number commands will not work with it. 

        The universal remote that I listed will work with stand-alone Roku's like the Ultra, Express, and premiere for the Roku Ch live tv guide. For it to work it will take more than just entering a setup code, you will have to enter and map a 5-digit code for each numeral but only once. See this page:

         

        Re: Roku remotes with channel numbers? - Page 16 - Roku Community

         

        And Walmart has the Onn 6 universal remote back in stock:

         

        onn. R113663 6-Device Universal Remote - Walmart.com

    • Emissary35's avatar
      Emissary35
      Roku Guru

      I agree the Roku remotes can be better. And you are definitely right about Roku needing to add support for an internet browser like the Fire TV/Stick/Cube has and Google TV has. I can't believe there is still no way to browse the web on Roku. Adding a browser is essential!

  • ChippyTech's avatar
    ChippyTech
    Streaming Star

    The layout of a Roku remote may vary depending on the specific model and manufacturer, but some Roku remotes do not have traditional number buttons for dialing phone numbers or entering other numerical input. Instead, these remotes may have a dedicated "search" button or a virtual keyboard that can be accessed using the remote's arrow keys and "OK" button.

    There are a few reasons why a Roku remote might not have traditional number buttons:

    1. Many streaming services do not require users to enter phone numbers or other numerical information, so there may be little need for dedicated number buttons on the remote.

    2. Including traditional number buttons on the remote would require additional space and potentially make the remote more complex and difficult to use.

    3. Many modern TVs and other devices have on-screen virtual keyboards that can be used for entering numerical input, eliminating the need for dedicated number buttons on the remote.

    If you need to enter numerical input on your Roku device, you may be able to do so using the virtual keyboard or by using a mobile device with the Roku app installed, which may have a traditional numerical keypad.

    Some Roku remotes do have the "1" and "2" buttons, which can be used for a variety of purposes. For example, you can use these buttons to quickly access your favorite channels or to enter numerical input when prompted.

    The specific functions of the "1" and "2" buttons may vary depending on the specific model of your Roku remote and the content or app you are using. For example, some channels or apps may use the "1" and "2" buttons as shortcut keys for specific actions or menus.

    If you are not sure what the "1" and "2" buttons do on your Roku remote, you can try pressing and holding the buttons to see if any information or options are displayed on the screen. You can also check the user manual for your specific model of Roku device or contact Roku customer support for more information.

    • a1357's avatar
      a1357
      Reel Rookie

      I have a TCL Full HD LED Smart Roku TV and most of the time watch the local channels with an antenna on the live TV mode. It would be nice when I'm done watching 2 and want to watch 13 to instantaneously get there like my old TV remote did just by pressing one or two numbers, rather than making it harder on myself like creating favorites, deleting unnecessary channels between them I'd never watch or other tedious methods,

      • BOTSN7's avatar
        BOTSN7
        Newbie

        This is exactly what I want! The Roku remote is horrible!

    • TDDN's avatar
      TDDN
      Reel Rookie

      ChippyTech Seems like BS.  The main reason to have numbers is to navigate to a channel without having to scroll 1-100 to go from channel 2 to channel 98 or similar.  It seems very user unfriendly & would not be rocket science to include.  Most every other remote has #'s 0-9 get it together Roku!  I'm new to streaming, starting with 1 Roku 4k stick & now looking for 3 alternatives to Roku because I'm continually scrolling since I can't imput a channel #.

  • packetrat's avatar
    packetrat
    Streaming Star

    Though this doesn't fully make up for lack of direct number entry... Just in case anyone wasn't aware, the Rewind and Fast-Forward buttons on a Roku remote work as Page Up / Page Down for quickly scrolling through the Live TV channel guide, and through most other long listings (not for Pluto TV, though).

    Also, so long as you don't have Live TV Pause enabled with a USB memory stick, the Skip-Back / Instant-Replay button will work as a Last Channel key, for quickly toggling back & forth between two channels. I wish it were possible to retain this feature without giving up Live TV Pause completely, using only Rew/FF for moving within the pause buffer.

    Tivoburkee  - thanks for linking to those numeral codes! I have an ancient UEI remote stored away, which hopefully will be compatible, and could then be used as a source for getting them into various IR learning remotes.

    • Tivoburkee's avatar
      Tivoburkee
      Community Streaming Expert

      packetrat 

       

      It would have to have Roku code 3061 or 03061, only recent uei remotes have that code.