Forum Discussion

aquatane's avatar
aquatane
Newbie
3 years ago
Solved

Why are there no numbers on remote?

How do you sale a Roku TCL tv with over a 1000 channels and a remote with no numbers to navigate those 1000 channels?? For real..having to hold the up/down arrows to scroll is tedious. Come on Roku,,...
remotes
  • RokuJharra-Q's avatar
    RokuJharra-Q
    9 months ago

    Hey Community users,

    Thank you for participating in the Roku Community!

    We appreciate your feedback, concerns, or issues regarding our Roku remote buttons. Your input is valuable to us and to other community users who may have similar concerns.

    We understand that the design of this remote may not be suitable for everyone, and we apologize for any inconvenience this may have caused. Please know that we take your concerns seriously and will share this valuable feedback with the relevant team.

    If you experience any further issues with your Roku device or TV, please feel free to contact us.

    Thank you for being a part of the Roku Community! 💜

    Best regards,
    Jharra

Tivoburkee's avatar
Tivoburkee
Community Streaming Expert
3 years ago

Roku only supplies the UI for Roku tv's, they don't make them nor sell them. 

You can get an aftermarket universal remote that will give you access to number pad, like the Onn 6 cheap on ebay:

 

Onn 6 universal remote for sale | eBay

 

Roku tv code in it is TV 4398. And it has backlighting. 

 

You can get the 8 in 1 version sold under One-For-All on amazon:

 

Amazon.com: One For All Universal 8 Device SteriTouch Antimicrobial Television IR Remote Control, Model URC3680 : Electronics

a1357's avatar
a1357
Reel Rookie
3 years ago

I don't think getting a universal remote would help, since the original ROKU remotes don't support the input of individual channel numbers. The ROKU devices wouldn't know how to process it. But if anyone tried, let us know for sure.

  • Tivoburkee's avatar
    Tivoburkee
    Community Streaming Expert
    3 years ago

    a1357 

    Yes, I have tried, and it works with my TCL ROKU tv. With Roku tv's the number commands only work on the antenna er Live tv input, and Roku Ch Live tv guide. Even though app like Pluto have their channels numbered, the universal remote number commands will not work with it. 

    The universal remote that I listed will work with stand-alone Roku's like the Ultra, Express, and premiere for the Roku Ch live tv guide. For it to work it will take more than just entering a setup code, you will have to enter and map a 5-digit code for each numeral but only once. See this page:

     

    Re: Roku remotes with channel numbers? - Page 16 - Roku Community

     

    And Walmart has the Onn 6 universal remote back in stock:

     

    onn. R113663 6-Device Universal Remote - Walmart.com