Forum Discussion

ImInPain's avatar
ImInPain
Newbie
11 hours ago

TCL Roku TV stuck on logo screen infinite loop

Hi, My TCL 55S515 TV is on a logo screen infinite loop since yesterday morning. I suspect an update happened overnight. I have tried all available factory reset options without luck. Is there a w...
Roku TV
tv & player support
ImInPain's avatar
ImInPain
Newbie
11 hours ago

Hi,

I tried that and I get ~6 seconds of blank screen and ~13 seconds of the TCL-Roku logo. This loop repeats for a while and then I just get a blank screen (power led goes on different patterns, including quick flashing, steady and off).

RokuArcelyn's avatar
RokuArcelyn
Community Moderator
10 hours ago

Thanks for the update! ImInPain 

It looks like the issue persists. Let's take the next step by putting your TV into Recovery Mode, which allows us to reinstall the Roku software from scratch.  For more tips, please visit here. 

Let us know how it goes!

Roku Community Team