Forum Discussion

willylee's avatar
willylee
Reel Rookie
2 years ago

Roku Streambar stuck in a recovery mode

My Roku Streambar is stuck in Recovery Mode. It has been working well for two years, same connections, same wifi. I noticed the front LED was glowing orange, so I turned on the TV to find that it w...
TV & Player Setup
tv & player support
Tylerchoi's avatar
Tylerchoi
Newbie
10 months ago

I am also having this issue have tried everything hopping for a fix 

RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
10 months ago

Thanks for posting here in the Roku Community, Tylerchoi!

We see that you're also experiencing the same issue. We're here to assist. 

Could you please provide your device information or a photo of the specific issue you are currently experiencing? We would greatly appreciate this so we can forward it to the relevant team. Thank you for your cooperation and understanding regarding this matter.

We are looking forward to your response. 

All the best,
Emman

  • Riboflavin's avatar
    Riboflavin
    Reel Rookie
    10 months ago

    My device is also stuck in a Recovery Mode / Reset cycle. Here is my device's information:

    Version: 95F.04E12221A

    Serial number: YL005P523638

    Device ID: R649C5523638

    Model: 9101X

    Chat was unable to assist with the issue. Thank you for reporting this further up the chain of support so that it can be addressed.

    • RokuJechealR's avatar
      RokuJechealR
      Retired Moderator
      10 months ago

      Welcome to the Roku Community, Riboflavin!

      Thanks for providing all the information we needed, and we're sorry for the inconvenience.

      Please note that we have passed your concerns and details to the appropriate Roku team for further investigation. Once more information is available, we'll post an update thread.

      We appreciate your patience during this process and hope to resolve everything soon. Thank you for bearing with us.

      All the best,
      Chel