Forum Discussion
Yeah my 4K Express remote has been informing me my batteries are low when they shouldn't be. Most issues have been solved after last night's problems.
Thanks for the posts.
Have you tried replacing the batteries in your remote to see if you are still experiencing an issue.
If you are still unable to resolve the issue, can you please provide the serial number/device ID on your Roku device? I'll be able to assist you further from there.
Thanks,
Danny
- Edvard4 years agoReel Rookie
Thank you for reaching to me Danny, I sent you my info in private message.
- McDude4 years agoChannel Surfer
Thanks Danny sending info to you in private also.
- KSRaptor14 years agoReel Rookie
Only a few months old and one of my simple remote stopped working. No change with new batteries. Do I need to buy a new one? Seems that it should not fail this fast.
- LeRoyOtis4 years agoNewbie
I don't have an answer.
The same thing has happened to us.
We have two Rokus set up. The other remote works fine on the TV which has the bad remote, so...
This shouldn't happen so soon. It's only been a little over a month.
- Winsonoma3 years agoReel Rookie
We are experiencing the same issue.
Our older (2 years) remote works with the new streamer too. I have replaced the batteries twice already in the past 30 days
- Myindie3 years agoNewbie
My Roku remote stopped working about a month ago I e replaced batteries and troubleshooting every angel. Nothing is working help.
- SPollock523 years agoReel Rookie
After moving, I am re-setting up several 4K Roku sticks. I have one that will not pair with any of my remotes. What suggestions can you offer?
- Barry83 years agoBinge Watcher
I can't help you with that. Perhaps if you list that with the community at large, someone will be able to advise. If it is the only unit that will not pair, I would think it is the remote and not the boxes.
- Moutoñ09243 years agoNewbie
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My remote stopped working
- RokuMary-F3 years agoCommunity Moderator
Hi Moutoñ0924,
Welcome to the Roku Community!
We'd like to know more about how we can help. Can you please provide us with more specific information about the issue you are experiencing? What troubleshooting steps have you taken so far? Have you tried to remove and reinsert the batteries if this helps resolve the issue? Have you tried running the steps on this link to get your remote back up and running? How to fix your Roku voice or simple remote that is not working | Official Roku Support
Keep us posted and we'll continue assisting from there if needed.
Best regards,
Mary
- Chip003 years agoNewbie
My remote stopped working as well. I've replaced the batteries and all of the resets failed as well.